DQ Fan Survey is the online platform that is created to know the demands and the interests of the customers. The survey consists of a questionnaire which the customers need to answer and give their feedback and rating.
The restaurant ensures full customer satisfaction wherein the survey helps to get the honest feedback from the customers. This helps to improve the working and the service of the company. The Fan Survey is a stage where all the DQ customers are constantly greeted for their feedback and rankings.
You will be enquired with certain questions concerning the quality of food and the restaurant’s service once you enter the DQ Fan Survey. Giving genuine feedback answers may help the customers to win a free Dilly Bar on their DQ visit.
Rules and Requirements to join the DQ Fan Survey
There are certain rules and regulations to join the fan feedback of DQ:
- The person participating in the feedback must be at least 18 years old.
- The participant must have a basic understanding of French and English language.
- Any electronic device like a laptop, mobile phone, computer or a tablet.
- The internet connection to the device.
- The participant must be a resident of the United States.
- A 19 digit survey code which is available on the receipt of the visit to the restaurant.
Steps to join DQ Fan Survey
If the customer wishes to participate in the survey, the customer needs to complete the following steps:
- Purchase at DQ restaurant- Before taking the survey, the participant should purchase any food item from the DQ restaurant so that the participant gets a receipt from the outlet which is required to enter the survey.
- Save the receipt- The participant should keep the receipt carefully because the receipt number is to be entered for starting the survey.
- Visit the DQ website- Then the participant needs to visit the official website of the DQ restaurant and search for dairy queen fan feedback on the page.
- Enter your personal information- Enter your mobile number, house address, age, gender, income, and details which are asked. Also, enter the date and the place of the visit which is printed on the receipt.
- Select your order type- Select the type of your order such as ice creams, beverages, or snacks.
- Leave feedback and suggestions in the survey- After answering the survey questions, the customer has to give genuine feedback which may contain complaints and any suggestion to the restaurant. After doing this the customer gets a validation code which they can avail for the next experience.
After completion of the survey, customers get a chance to win rewards and coupons for giving authentic feedback.
Advantages of taking part in the survey
- The participant gets regular updates on various orders and promotions, on the phone. This keeps the customer updated about the service.
- The restaurant analyses the answers in the survey and works on it to meet the requirements of the customer.
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DQ conducts the survey to know the consumer and the demands and requirements of the customer. The talk to DQ survey is carried out online on their website and the official app.
The restaurant gives free coupons and discounts to the participants giving genuine feedback in the survey.